He is straight to the point but found balance to also take time to give me those reasons. Not only could he answer every question but he did it very professionally.įrom my personal viewpoint, I told him for many things, I need to know 'why' to help me learn. We went to him with dozens of questions over the course of our 4 days working together both about how the system works in general and how changes with the program may tailor to our needs. He spent a lot of time with us on the floor as we learned and guided us through practical situations. Richard was on our shift from 2pm-12am and working with him was great. Needless to say, the switch brought a lot of frustration, the need to adapt, and many questions based on our customization as a company. The system we used before was efficient but very basic. This past Monday,, we changed data collection systems to Plex and had the pleasure of working with one of your employees for 4 days. My personal belief that there is not enough positive feedback in the world has lead me to send this email in recognition of your employee, Richard Kitchen. My name is Paul Schillinger and I am a die setter at Liberty Pressed Metals in Kersey Pennsylvania.
The Cumulus difference is our team! Working "shoulder to shoulder" our team members support everyone from the "shop floor to the top floor". Great testimonial from one of our Clients.
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